The Smart City Solution Transforming Local Government Services
Smarter, Faster, and More Connected Municipal Services
Local governments today face rising expectations to deliver efficient, transparent, and citizen-friendly services. Komuniti+ is a next-generation Smart City platform and local council superapp designed to help municipalities modernize operations, streamline workflows, and strengthen citizen engagement.
What Komuniti+ Offer
Unified Citizen Services
Bring essential municipal services such as bill payments, licensing, permits, facility bookings, and feedback into one simple, accessible app, the core of a truly Smart City ecosystem.
Tailored MiniApps
Deploy service-specific miniapps such as eCukai (property tax), eLesen (business licensing), and real-time community updates— all integrated seamlessly within Komuniti+.
Digital Forms & Dashboards
Eliminate paper processes by converting forms into digital workflows. Track performance and gain real-time insights through Smart City dashboards for better decision-making.
Smarter Workflows
Automate repetitive tasks and streamline cross-departmental processes to improve efficiency and reduce administrative workloads.
Scalable & Future-Ready
Komuniti+ grows with your municipality. Add new services easily through a modular platform that evolves with community needs.
AI-Powered Service Intelligence
-
Auto-triage & routing:
Classifies complaints/requests (e.g., roads, waste, licensing) and routes to the right unit instantly. -
Conversational assistant:
Guides citizens through forms, answers FAQs, and updates status 24/7. -
Predictive insights:
Hotspot detection, seasonal trends, and workload forecasting to plan resources proactively. -
SLA & sentiment monitoring:
Alerts for overdue cases and public sentiment shifts to protect service quality. -
Smart data capture:
OCR + validation to reduce errors and speed up submissions. -
Multilingual support:
BM/EN/others with on-the-fly translation for inclusive access.
Why Choose Komuniti+
- Citizen-centric and user-friendly design
- Reduces costs and minimize manual work
- Provides transparency and smart governance insights
- Strengthens community trust and engagement
- Future-proof Smart City solution for digital governance in Asia
